Tamarind Cafe - Claremont

I've been working here for two years now, and I genuinely love my job. The Bradwell Hall group is family-owned, and we all feel like part of an extended family. I feel valued and appreciated. The staff really care about the residents. Thank you to everyone for your hard work and dedication—these stars are for all of you!

During my father's final week, they went above and beyond to support him while he stayed in the room next to my mother until he passed away peacefully. The entire team made that difficult situation much more manageable for me. While I know that all care homes can face their share of issues and that there are often distressing stories, I can personally say that we are very comfortable knowing that my mother is well cared for and that her best interests are always a priority. We could all express concerns about the costs associated with care homes, but the most important factor for us is that my mother seems happy, which eases the burden of our ongoing situation. A heartfelt thank you to all the staff at Bradwell Hall. I wholeheartedly recommend visiting and speaking with the staff if you’re in search of a care home. Sincerely, Ian Yates

My mum had been in the care system since 2013 due to Dementia and after a few bad experiences in a previous care home, and an admission to hospital, my mum was moved to Bradwell Hall November 2018. I couldn't believe the difference between to two homes. All the staff at Bradwell were professional, very friendly, nothing seemed too much trouble and I was always kept informed of my mum's condition. Sadly my mum passed away but I can not thank the management and staff on the Keele Unit enough for the way the they saw to my mum's needs and even looked after me and family members at such a distressing time.

My grandfather has recently been moved from the hospital to Sneyd at Bradwell, and I can't praise the staff enough! They are absolutely wonderful—always willing to chat with family members and providing comfort on tougher days. The care my grandfather receives is exceptional, with a friendly staff member always available to assist him and going above and beyond to help. He is consistently well-groomed, with fresh clothes and clean bedding. The food looks fantastic, with generous portions and even second helpings available upon request. I really can’t understand the negative reviews I’ve seen. The rooms may be basic, but the staff encourages families to bring in personal items and furniture to make the space feel more like home. I would highly recommend this place. From the cleaners to the home manager, it truly deserves a 10/10!

My father is a resident at Bradwell Hall Nursing Home, Sneyd Wing. We have total confidence in the care supplied by the Home.The staff have always shown kindness, sensitivity and respect to both my dad's and our families needs. When there has been ‘concerns’ regarding his health, the staff have always acted swiftly to address and resolve these concerns and as a family we have always been fully informed from the outset. The palliative care he is receiving has ensured that his quality of life is maintained by relieving any discomfort or distress. In fact we believe, as a family, that my dad would not be with us today if it was not for the excellent care he receives at Bradwell Hall. The emotional support we have received from the staff throughout his time at Bradwell Hall has been beyond what we would expect and we are extremely grateful. We as a family could not be more grateful for the support it has offered all of our family as we deal with my fathers decline.