Celeste - City of London,Westminster

Excellent. Good food superb service We had the fixed price 3 course lunch and every course was excellent, Service was excellent from the time we arrived at the hotel until we left. Would thoroughly recommend.

Yesterday I experienced the Queen Charlotte afternoon tea at The Lanesborough in London. This was created in partnership with Netflix and Shondaland. The limited-edition menu pays homage to the Regency era; a time of great revelling and high style, of elegant parties, balls, and grand dinners, all with a contemporary twist. Establishment and Ambience The Lanesborough’s has a richly decorated dining room, naturally illuminated during the day by a domed glass roof. Such a beautiful elegant room. There was no pianist or any music, so you could easily hear your other companions. Level of Service Unfortunately I just wasn’t impressed by the level of service we received. I have given it a 3 for average but for this level of establishment it was quite poor. The attention to detail certainly wasn’t there, I had to look around and wait to find a server near by to get tea replenishments etc. The one positive was we certainly didn’t feel rushed! Food The sandwiches were most enjoyable, and again I liked the different varieties of bread. As we didn’t have the salmon we were asked which additional sandwich we would like. The scones I thought were doughy, I really didn’t like the texture. The jam although quite plentiful just ran straight off the spoon. The petite fours were a no for me. I completely disliked that one was to share. I am one of those people who never likes to share food and I really found this to be in very poor taste to have to deal with at afternoon tea when out with friends. The petite fours whilst pretty to look at, were just too much mess and fluff. Tea and Tea Ware Being in such a fabulous Georgian dining room plain white cups, saucers and plates seemed a little boring, but I really liked the silver teapots, milk jugs and sugar bowls. Value for money This afternoon tea was priced at just £80. In my honest opinion, spend the extra £5 and take afternoon tea at the Ritz, that extra £5 gets you a whole different experience. I honestly felt like I was paying for the association with Bridgerton. I’m pleased I experienced this afternoon tea, but I wouldn’t return and so far it was my least favorite on this trip Overall Score #AfternoonteareviewsbyLindsey

We had a great time at lunch. Warm welcomes await you as you enter the hotel and all staff greet you with a smile. The food was excellent, all the staff were polite and friendly and attentive. We will be back!

Lots of improvements needed, especially in the service sector, it takes long time to get noticed by staffs! Dishes very appetizing and well presented. Loved the risotto

We had a Sunday roast at the grill. 3 adults and a child. We had an overall nice experience. We really like the room, and the atmosphere. I just wanted to share something that we found quite ridiculous. It is not suppose to be a cheap place. At almost 700 gbp for 3 adults and a kid with 3 glasses of wines for a roast. That was expected so that is ok. But when my wife got the cheese trolley (which is already at a supplement), she was told she could only pick 3 pieces of cheese. Come on, that is cheap stuff and completely ruin the cheese trolley idea. Are you in such a dire financial situation that every piece of cheese counts? An idea for you: Ask the guests to give you their pocket change at the exit, maybe you will be able to finance the next cheese platter … When we asked for more gravy, the waiter answered a concerned “I will go and check…”. We got our gravy but you should not make it as it is such a special ask. You should do better on those points. That all sounds quite ridiculous …