Sushinati Beechmont Ave - Cincinnati

They offered to remake my meal if I returned the incorrect one. So, I drove 25 minutes back to the restaurant to pick up the corrected order. After checking it outside, I noticed there was still sauce on it. I went back inside and pointed this out. The staff suggested I could just scoop the sauce off since it was only a little bit, but I explained that my child wouldn’t eat it with any sauce on it. Consequently, I asked for a refund. The girl at the counter seemed to have trouble with the register, so I requested to speak to a manager, only to be told there wasn't one on duty. Ultimately, she said my money would be credited back. When I requested a receipt, she struggled to figure it out but eventually managed to void the transaction and print one for me.

1). Food truly mediocre?, at best (used to be better).2). Employees ?in person and ?on the phone (if and when they bothered to answer the phone) were rude, condescending, impatient and seemed downright miserable and clueless.3). Manager/owner next to impossible to get ahold of. ?Not even her employees seem to know where she is or when she will be accessible.4). Integrity We got charged TWICE for one meal!! ?And, since the owner is IMPOSSIBLE to reach and the employees seem to not care about service or satisfaction or even common decency, we finally gave up trying to get one meal refunded.5). Will we ever order anything from them again NOT A CHANCE!!!?6). Rating overall If I could give less than a star, I would. ?Don’t waste your time, money, tastebuds, or life energy at Sushinati. They don’t care, so why put money in their pockets (you might get ripped off too).

They really have great food, it's tiny and was a very hot spot. Some of the businesses were busier and have died down a bit. It's a nice spot to get quick, good sushi. Definitely go for the airforce roll and the mango dream rool. The kimchi pancake is good there to try something different. It's a traditional dish to oriental cuisine.Food: 5/5

I was very disappointed with my recent experience at this restaurant. Their online listing states that they close at 10:00 PM, and when I called to confirm this, I was assured that they would be open until then. However, upon arrival, I was informed that the kitchen had closed at 9:30 PM. This is completely unacceptable. If the kitchen indeed closes at 9:30, they should update their hours accordingly and ensure that employees provide accurate information when customers call. Additionally, the hostess was unhelpful and explained that this has always been the case without offering any solutions. Overall, this experience was quite frustrating!

The location is easy to reach and there is plenty of parking available. Service is generally prompt and friendly. The food is usually quite tasty! I would appreciate having more protein options for the sushi, but it includes all the usual ingredients. Overall, it's a solid choice. Food rating: 5/5.