Starbucks - Cincinnati

This team did amazing! The batista who took my order even asked how to spell my name and that's the first time it's been right on a cup in a long time! My somewhat complex order was made perfectly and the batista communicated with me the entire time to ensure it was perfect! Awesome job!

Short staffed. The lady behind the counter was the only one there and was busy with drinks and cleaning. I waited at least 5 minutes as the only person in line for her to finish the order in front of me, but ultimately just had to get on the road. I wish Google tipped me off that the location was in a Kroger and not a stand-alone Starbucks.

Thank you to Miss Bianca and her associate today! Working well together, cheerful and appreciative. Wonderful attention to detail and personal expression- you're the best :

There is typically good service at this location when it is open. I've tried going 4 times over the past month or so and there is no one working but says it's open online.

Could they be more efficient or work faster? I attempted to grab a quick coffee, but the staff consistently kept me waiting.