Starbucks - Cicero

I had a fantastic experience with the excellent and friendly service. The restaurant is fully accessible for wheelchairs, making it easy for everyone to enjoy.

There was no line in the store, but it took nearly 15 minutes to get two tea/lemonades. The service is too slow for me to return. It seems like the drive-thru is their main priority.

We stopped by this place for some coffee, and initially, I stood by the counter trying to get the attention of the baristas. Unfortunately, they completely ignored me for several minutes, despite multiple staff members being available while I waited to place my order. It felt quite uncomfortable and awkward, as it seemed like they were being dismissive towards me. Eventually, I had to ask them directly for service, and they finally took my order. The drinks were just okay, but my overall experience was quite disappointing.

One sure sign that you are in a rough area is when even a popular establishment like Starbucks has to resort to using coded locks on its restrooms.

If you want to wait forever for your drink, then this is the Starbucks for you. I've tried to give this place plenty of chances and it's the same every single time. I've order in person or through mobile. The wait is the same. My last straw was this morning I placed my order with more than enough time, and I'm still waiting. Its been over 30 minutes. For 2 simple drinks and one bagel. Only two people are working and the place is full of customers. The staff has attitude problems and seem to not care the place is full. An update would be nice. It's not the customer's fault that management is failing to run this starbucks.