Culichi Town Chula Vista

1). we had to reserve more ealier than what we wanted, because everything was apparently booked after 15:45 clock. when we arrived, there were only 4 other families throughout the restaurant. 2. it was hot and stuffy, no A/C. we asked 2 or 3 times if they could switch on the A/C or at least let one kind of air circulate through opening some doors, but no. the waitress said that it is switched on only when a certain capacity is reached. so the heat felt bad. very unpleasant. 3. false advertising, my drink should be served with dry ice cream, but it had regular ice. a steak dinner should come with garnel and not. two of the meals we wanted came with pommes, but only 1 would they have because they ran out of kartoffels. steak was salty and dried. 4. we canceled the rest of our command because we had reached our limit of disappointment, but we were forced to pay what was already sent to the chefs, whatever we paid for it, we wanted to go just because it was a double birthday. 5. we grabbed it and left katrina.

I went here last Friday on August 16th. I had chosen to sit in Diana’s section since me and my boyfriend know here and we love her service. We went with another couple who are our friends then another couple who is my coworker and her husband, they ordered a bottle and whatever else they did and ended up skipping on their tab. My boyfriend paid for ours and my friend paid hers. The other couple didn’t but the restaurant took upon themselves to charge the other couples tab on my boyfriends over the weekend without even asking or calling us. Diana even messaged me and I sent her the other persons number who didn’t pay the tab but still charged my boyfriend. Now the restaurant doesn’t want to pay him back when he’s not even responsible for the tab not our fault that the other couple were broke and couldn’t pay theres look for them and charge them. I even tried calling the restaurant today and whoever was the manager or pretended to be one just completely laughed at me and didn’t care to help with the situation. This by far the worst experience I’ve ever had. You guys don’t know how to handle situations how do you let people skip our on their tab? Who are you guys to charge someone else’s card days later? What kind of business do you guys run ?

It was a holiday and I understand tables are booked, but they rushed us out even with no one waiting for tables or waiting outside. We could have made more consumption but they rushed us out. A poor experience that was a made an okay one because there was a mariachi band.

Wasnt too impressed when it first opened but gave it a second chance for my birthday and I’m glad I did! My family and I loved everything. Customer service 10/10. Will definitely be back.

Waiter seemed like they didn’t care about their job ordered a steak was not cooked properly