California Pizza Kitchen At Otay Ranch Town Center

Took advantage of the gift card promotion to buy several gift cards and also got a bonus gift basket. The gift basket included a bottle of scotch, a bottle of wine and a nice decanter! They said I got the last one, otherwise we'd be back tomorrow. Incredible deal, good food, and great service/management team thank you Ramon, Marcus and Reuben! You made my day.

Fernando and his mustache were amazing! He was super friendly, did a great job explaining the menu, and was wonderful with the kids. I would definitely come back just for him. The food was delicious, they surprised the children with a birthday dessert, and everyone had a fantastic time. 10/10!

I had previously written a highly positive review for this CPK location, but my experience today was completely different. My daughter and I went there for dinner and waited about 20 minutes before being seated. Even though the restaurant wasn't very busy, we waited another 15 minutes without any server acknowledging us. Meanwhile, a family who sat down next to us was approached within a minute to take their drink orders. I'm not sure what led to this difference in service, but it's difficult to understand why we had to wait so long while another group was attended to right away.

I was pleasantly surprised to discover that the restaurant wasn't crowded, which I really appreciated. Our family of eight could order exactly what we wanted without any problems. The staff was friendly, polite, and professional. I have no complaints about the taste or portion sizes of the food. This place is definitely a popular choice for family dining!

However, I want to update that during multiple subsequent visits—especially the last two in a row—there have been several issues with pizzas that needed to be customized for allergies. They were prepared incorrectly each time and had to be remade. This resulted in those with allergies waiting for their food, eating after the rest of the party had finished, or having to take their meals to go. This has been quite disappointing.