Mcdonald's - Chico

Ordered 2 Sausage biscuit w/egg. Only 1 showed on screen. At first window I said I ordered 2 on the buy 1, get the second for a dollar. He said that has never been offered here and the only the sausage biscuit was that deal. So I ordered that and was billed full price for both. And you pay these people $16.00 plus an hour?

My issue wasn't with the food or service, it was the fact that they were out of Diet Coke. Who runs out of Diet Coke, these days....?

Prices are going up. But not the service. But The drive thru employees in the A.M are great.

I've had many mishaps from this location. While the food is decent for a general McDonalds location, I've either had missing items or poor service. Today is one of those examples of poor service. For context, I ordered 4 hot fudge sundaes along with sandwiches, fries, and a mocha frappe with no whip. They asked me to pull to the front for the mocha frappe, so I waited. First time around, they brought a mocha frappe with whip so I asked them to remove the whip. Because it had to go back in the queue and not be a simple removal of the whip, I had assumed this would only take a few minutes. After about 4 minutes later, I saw a worker walk by and asked if they can remind folks about the frappe incase they forgot. The worker was nice enough to go back in. After spending 15 minutes in the reserved drive thru and literally seeing many other drive thru customers pass through after me, I had to leave given our 4 sundaes were melting and I am an expecting mother nearing the end of pregnancy with a little one sleeping in the vehicle... It didn't make sense to wait any longer for a simple drink and waste more time and money on these folks. This location really needs to work on following up in reasonable time.

Busy as heck when we came through but still almost no wait time in drive thru. Staff was friendly,clean,and efficient. Food was fresh, hot, and accurate. Excellent job. ?????