Hook Reel Cajun Seafood - Chattolanee

Came here on several occasions, this was gonna be my go to spot for seafood considering its close ... you can tell the staff works under automatic gratuity cause they will do the bare minimum. The wings were rubbery and had barely any sauce. People only like this place cause Nancy the manager bartenders give out free alcohol. They allow you to get drunk and talk to people any kind of way. She as well as other staff members sat back and watched as I was verbally attacked by a drunken male and I guess found it amusing. I was so uncomfortable I got my food to go probably shouldnt of ordered any at all. Nancy is not a suitable Manager , and I'll never be coming back to this location again!

Went here after our first drink date place sucked horribly. Wasn't sure what to expect, but the wife and I actually had a great time and look forwards on coming back to try more than a drink night.Was disappointed with our 12 pc chicken wing order, seemed more like younglings wings... these were like half the size of a normal wing we would get. They were good, but the portion size to the cost needs to be addressed

Words will only take away from my experience. Awesome place to visit! I met with family and friends for dinner and drink on a Friday night and Little did we know Friday night are happy hour with dj kevin) and it was memorable. It turned a great night out with family into a extraordinary experience. I highly recommend. Location, price, parking , cleanliness, all 4½ start .Parking: Right next to the restaurant

I LOVE the atmosphere at this location. The feel of the place is a vibe and intimate. The food I feel is a hit or miss depending on the chef. I been here multiple times and at least once my seafood broil was UP TO PAR. The seafood broil has flavor but it seems like the seasoning needs to be infused for a longer sitting time. The staff does a okay job but they need more training on checking on their tables more often than they do. I’m always looking ? for my server so I can pay and leave. Parking is easily assessable.

Food was really good as expected, service otherwise less than expected.At the front desk walking in we greeted hostess and she just stood there, we had to initiate the process of getting a table. Didn't say anything to us.Our waitress took our order, forgot to put in the sangria and got everything at once. On top the waitress got one of our orders wrong, even the ticket was wrong, she fixed it although it took 20 minutes to flag her. The waitress never stopped by to check on us or refresh drinks. The manager stopped by checked on us and refreshed our drinks. When it was time for the check she dropped it and left, we had a question and she never returned. On top of that they guarantee a 18% gratuity no matter party size so the waitress gave just enough since she's guaranteed her tip either way, rather give to the manager since she did the waitresses job.Outside of bad service food was really good. Fire heat level has a nice kick. Second time coming here but first for guaranteed gratuity. I don't have problem tipping but as culture has set, better service gets better tips. Not saying it's bad all the time just the ladies that night just didn't care.