Dunkin' Donuts - Charlottesville

I can personally attest to the terrible service at this restaurant—it's absolutely appalling!

This place is not great. I went on a Sunday at 8:45, and there was absolutely no sense of urgency! Eventually, they brought in staff from other locations, but even after that, the wait continued...

I visit Dunkin' Donuts every morning between 5:30 and 6:00, and I have to say that Julie is the sweetest person. She's always accurate with my order and provides fantastic service.

This Dunkin' Donuts is very clean and conveniently located for easy access and departure. We only ordered coffees, and they were fresh, hot, and made exactly as we requested. The staff was attentive, friendly, and quick to help customers, both in-store and at the drive-thru. The dining area was open when we visited, but I'm not sure if this is a regular occurrence, so dining in might vary day to day.

I stopped by for some vanilla cream powdered sugar donuts and iced tea. The freshly brewed tea was quite tasty, and the donuts were delicious, although they lacked a bit of filling.