Chick-fil-a - Charlotte

I do not get the negative reviews, the personal was very friendly and helpful. eating was fresh and hot, everything went smooth and fast when I went to drivethru.

First a worker was rude to me! eating was good as usual, so three stars. I asked about a sosse in the window because this place always forgets to put it in the pocket. the worker got a job when I asked(nicely) and told me it was an additional fee.

Look at the terrible reviews of the “short” “rude” “older” woman during the breakfast period, which is consistently respectful and rude for people of the color. she is a racist old Asian woman called wilma. Yes, she is a racist old Asian woman. chickfila should be in time to approach her before the community does her own.

Look at all the complaints about rude, racist and unaccommodating staff…WILMA is the WORST of them all.Its really simple, if a customer asks for “honey butter on the side”, or sauces… just give the customer what they asked for. No need to go back and forth over HONEY BUTTER. “We cant charge for it so I am not going to give it to you” this Wicked Witch of the East said to me this morning.No other CFA charges for honey butter or sauces… what ever happened to “my pleasure”?????

I would give this place ZERO stars if it were an option. I go to this chic fil a because of its close location. It used to be good but the service and quality of food has diminished. They literally held up the drive thru for 20mins and refused to give me extra sauce (which i paid for and is ALWAYS missing in previous orders), in addition to missing part of my order. This used to be my go to location, however, the new team and lack of quality team members is quite evident in the way they treat customers and the food (typically cold, dry, sauces, missing orders). I don't recommend. Please see the most recent reviews left by others.