The Lindy Renaissance Charleston

On my first night, the thermostat malfunctioned, leaving the heat stuck on. At 1:45 AM, we woke up sweating. I called the front desk for assistance, which resulted in us being moved to a new room at that late hour. Unfortunately, we never received any acknowledgment or apology from management regarding the issue or the inconvenience it caused. The following night, we suspected we may have left something in the previous room. When I called the front desk for help, their only suggestion was to contact the head of housekeeping, who had already gone home for the night. They assured us someone would follow up the next day, but that never happened. Our missing item seemed to be of no concern to them. The front desk staff was a complete disappointment during our stay. On a brighter note, the valet team was fantastic—very friendly and helpful. When choosing where to stay, we weighed the option of a boutique hotel against a Marriott property, especially considering the unique hotels Charleston has to offer. I'm regretting my choice for the price we paid. I hope your experience is better than mine! In terms of walkability, the hotel is conveniently located close to shopping.

As for the rooms, they were clean and tidy, and the balcony was a nice touch. There are plenty of shopping options and restaurants nearby, all within walking distance. If you need transportation, there are plenty of pedicycles and Ubers available.

We had a lovely long weekend at The Lindy! The atmosphere is charming, with plenty of cozy spots to relax. Our room was clean and comfortable, although we did experience a bit of flooding in our initial room. However, the front desk staff quickly moved us to another nice room. The location is fantastic; we were able to walk everywhere!

I must say that I am very elated to be in such a warm welcoming establishment full of friendly, inviting staff e.g bellsman, housekeeping , deli , etc. When I arrived, the manager checked me in and provided me with places to eat, scenery to enjoy and night life where I could wind down. Dana the concierge is a GOD sent angel, I wont tell you why from my personal experience, but you must grace her with your presence and you too shall see. I am sad that my time there was short, but trust and believe I will be back and this is where I will be staying. Dont walk, run and make your reservation.

My experience with this establishment started with a phone call with the manager Briggs (sorry if misspelled). He was able to accommodate, as best he could, my upcoming travel.Upon arrival, I was greeted by Richard, who was very sweet, attentive, and helpful throughout our entire trip.I was next greeted by the front desk representative who was very helpful and accommodating.There was an issue regarding the bed linen with our room. We reached out to housekeeping and the supervisor (I believe) Keemo quickly addressed and resolved the issue.Last, is Dana. What can I say. She was exceptionally helpful, kind, sweet, attentive, talented, and a blessing to each of us during our Girl's Trip.Thank you to the entire staff for being accommodating, helpful, sweet, and treating us all like the VIP's we are!!Be Blessed!!