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Bidra med feedbackHad christmas day brunch reservations made by open table. receive at least 2 confirmations. in westfields marriott for reserved time only to find out that the hotel had cancelled brunch for christmas. I was there with my older mother and two other people. it was a catastrophe! we really had to scramble to find another restaurant, which was not easy because it was christmas and there were not many options. very disappointed. No one called me or sent me to know that they had canceled the brunch. the management has treated the things very bad - no offers of any kind of compensation for our inconvenience. I do not recommend this place at all and will never go back.
My experience compared to the last year was mothers day brunch a little disappointing. they can say that the dining room management and the team have changed. the staff did not seem, well filled. the gentleman who was supposed to lead people into the dining room did not seem to know where he was sitting. I also do not believe that people knew that the congratulations were not included. while this may be a good thing, no congratulations for the customer; the server can always be stiff at the end. no one gave flowers this year, or at least when we made our reservations at 1:45. overall the experience was good compared to the previous year. I hope it improves, my mother loves to come here.
This is our 3rd year having Mother's Day brunch here. Unfortunately, this year, we experienced horrible service. We had to flag down a waiter or waitress to even get water and had to request our check twice and wait more than 30 minutes to get the bill! It was as if we did not have a server assigned to our table at all. This will be our last time coming to this brunch. It was not a good experience.
Don't know if it was an April Fool's joke or what. Made reservation for Brunch on Easter Sunday expecting the buffet as in past years. Arrived at the appointed time on Sunday (11AM) to find the whole place closed for a private event. This was evidently either an error by the Open Table reservation system or the Marriot system. There should not have been any availability advertised when the place was effectively closed. Finding another alternative with no advance notice on a popular day like Easter was nearly impossible and very inconvenient.
Busted. No longer serving brunch. Although we were able to make a reservation on Open Table, AND we received multiple confirmations, when we arrived, we were informed that they no longer serve brunch. We ended up going to Eggspectations.