Sugar Rays - Castle Point

Lovley place with friendly staff, food is great and its also dog friendly. We come often and we are never disappointed

Took 3 of our grandchildren hoping it would be a positive experience. Nothing special about the waffles , they sell Cart D’or ice cream but don’t use that on the waffles , ice cream was cheap , small drizzle of syrup served on a paper plate with wooden cutlery and no serviettes . The photo will show what the 3 children thought by what they left on their paper plates . Absolutely do not recommend.

My daughter and her friend had a lovely time at Suagr Rays. They both chose the chocolate milkshake and they were gone within minutes so they must have been good. There are so many choices available and not only milkshakes but pancakes, waffles, sundaes … the list is endless. Staff were polite, service was quick and venue clean and tidy what more could you want from a great value treat for the kids (and adults too .

Rated low as there were 4members of staff behind the counter and for 10 mins none of them acknowledged our presence (even to say sorry someone will be with you in a bit). The drinks whilst scalding hot to drink were very basic tasting and the donuts were raw inside Tables and chairs looked as though they not been cleaned all week and some were still full of plates and mugs from when we walked in to when we left. Appalling state of hygiene and the missing ceiling panels following water leaks didn’t help to encourage that this is a good place to eat. In major need of tlc and staff management arrangements.

Came here for some dessert with my family, great thick shakes and waffles, definitely coming here again, such friendly staff!