Ruen Thai Carlisle

We had a fantastic meal at this restaurant for a special event. The staff, especially the lovely lady who served us, made our visit extra special. The food was delicious and authentic, and the pricing was fair. The interior was beautiful with charming carved wood tables and chairs that created a warm and inviting atmosphere. We will definitely be returning soon.

We love this Thai restaurant, consistently good food, lovely staff, an all round great experience with genuine food, recommended.

Dreary, cold and dull atmosphere with mediocre food. Quite a strange experience to be honest delivery drivers constantly coming in and out the restaurant. At times, the entire restaurant was silent and really awkward atmosphere. They are really understaffed one waitress and one chef but about 3 or 4 delivery drivers wading in and out. Nothing on draft. Two bottles poured into a pint glass and the remains of one bottle accompanying your bottled pint. The wine was cheap and nasty made my partner sick. It is a really cold vibe. Cobwebs hanging across the ceilings and an odd smell lingering in the air. The food was average at best. Pretty bland and took quite a long time to arrive. Which I assume is down to the 2 people team. It’s absolutely nowhere near what it used to be. Same furniture but completely different experience. I wouldn’t bother visiting again. Shame.

I have used the Ruen loads pre COVID and not only is the food excellent but the service was second to none. We visited for the first time since COVID recently and the good news is the food has not suffered at all. We had a delicious meal and as good as it always was. The staff were, are and continue to be really lovely however service pre COVID was like a military operation so precise and organised. Not quite as good this time. Drinks took a little while to arrive and simple things were just not quite right for example hot plates brought and put down for the mains which had gone cool by time the food arrived, had to ask for cutlery for mains, this wouldn’t have happened pre COVID. Don’t take this review wrong it is a great restaurant food excellent staff lovely I highly recommend it, however it’s lost a bit of its precise service. I suspect that it is operating on reduced staffing at present which might explain it but otherwise a delicious meal and really friendly staff as always and we will defo be back. It would be 6 stars from me if old service precision returns!

The front of house staff were lovely… But unfortunately they seem to be having some staff issues. Arrived at 7pm, didn’t get drinks for half an hour and didn’t get our main meal until 10pm. The food was average and I would say pretty overpriced. Unfortunately this delay meant the rest of our evening plans on the town didn’t happen. Hope they manage to get back on there feet soon as the reviews are all positive but right now, it was pretty bad