Mercure Cardiff Holland House

I just use a spa facilities and service but was amazing! Great massage and facial! Pool quite busy for a Sunday but still have a chance to relax and swim. Afternoon tea very nice especially for someone with sweet tooth

Visited for a spa and afternoon tea day. Customer service was amazing all day! The pool area seems a little dated and could do with a bit of freshening up. Not enough beds as people were holding them but didn 't use them during the time we were there. Afternoon tea was delicious, scones were so fresh they were falling apart. Could perhaps do with a bit more privacy, we were in our robes with swimwear eating in the same place as a group conference at the time. A bit awkward I imagine for both parties, perhaps a privacy screen could have been introduced but that 's me just being pedantic. Again service for afternoon tea was amazing, couldn 't fault it. I had a full body massage and this was amazing! I 'm sorry I can 't remember the name of the masseuse but I think she found every knot in my back! Worth every penny with the relief from having a bad back for a bit. Fresh iced water provided in the treatment area and tea/coffee provided. Again being pedantic, maybe a fruit juice would have been nice for a little flavour but that 's me just trying to find some additional feedback. The relaxation room was #bliss ! I could have quite happily stayed the whole time in there! And visiting at Christmas time, the Christmas tree was a bonus ! Overall absolutely loved my visit and would highly highly recommend!

Nice big room, bath and shower, big TV, fridge. Pool looked adequate, but didn't use it. Great location, 5mins walk into town centre. House keeping were a bit keen on morning of checkout, didn't have to leave until 12midday, but got 4 knocks between 9.30 and 11 am. Guessing the hotel was fully booked that day. Overall a good stay at a good price. Would definitely stay again.

A good hotel in a great location. The staff were wonderful, helpful and very friendly. The beds were really comfortable, the rooms were a decent size. It was also really quiet, I wasn’t disturbed at all by noise from other guests. Having access to the pool and spa was a fantastic extra.

Great location just on the edge of the city centre with everything within walking distance. We stayed as we were attending a conference but I would definately stay again if visiting the city. The reception area, restaurant and bar all seemed to have been recently refurbished and the breakfast was nice. The staff were exceptionally friendly and helpful. The rooms were a great size and from the top floors you get an amazing view. Everything was clean but the room was slightly tired but had everything you needed. The spa, pool and gym were an oasis of calm. Had a great stay.