Pizza Pizza - Cambridge

I ordered a Panzerotti, but the cashier accidentally dropped it on the floor and tossed it in the trash. Instead, I received a slice of pizza. While leaving, I observed the manager retrieve the Panzerotti from the garbage, heat it up in the oven, and place it back on the counter to be sold. This behavior was absolutely repulsive.

I go to this location every Thursday and Friday for slices for myself an co-workers and have always got great selection of slices and let me tell about the friendliest service I get at all times.i would personally suggest this location for service and great location for me anyway.

There is a very unprofessional older Indian man (referred to as "moustache uncle") working at this restaurant. He lacks communication skills and was extremely rude when I came to pick up my order. When I kindly asked him to speak more politely, he stated that he can't change and it's just his style.

I purchased brownies with cash when I picked up my preordered online. The brownies were extremely hard and the customer service representative was unhelpful and refused to assist in any way. The call center workers were also unhelpful. Stores should be easier to contact for simple issues.

Get pizza from anywhere else in Hespeler. I'll keep this point form. Ordered pizza, arrived after the 40 minute guarantee. Paid anyway. Opened pizza had the wrong toppings specifically had something one of us is allergic to. Called, they said they'd send a replacement promptly. 50 minutes after that still no pizza. Goes to store to resolve because it's a 3 minute drive. They offer nothing but tell us to call again for a refund. We were told 5 times pizza pizza doesn't offer refunds and were directed to the store. We got a hold of a supervisor in hour three and they setup a refund via e-transfer that would take 7-10 days and forgot to get the email for the e-transfer. There's more nuances but this is already too long. Go anywhere else. But probably still buy their dip though.