Cold Stone Creamery - Calimesa

The girl behind the counter was super nice. $16.00 bucks for two single scoops and nowhere to sit and enjoy ice cream.

The ice cream is really good! It's a little pricey,but worth it!! I had the chocolate chip ;

Nice for when you feel like something more than regular ice cream. We went to celebrate a great report card.

Untrained, Unfriendly, Unfortunate Pathetic Employees. Manager s , Please review your cameras. 02/19/2023 715PM. Walked in with 2 friends. No one in store, No greeting from anyone. 2 female employees finally emerged from the back. I ordered my own as my friends were ordering separately. After employee made my order, she rang up myself and my friends separate orders all together. She didn 't even ask NO Communication skills just charged me for all of these orders even though I ordered separately. Then she didn 't know how to void the transaction at all, calling someone on her cell phone over and over to no avail. All the while my ice cream melting on the counter. Where is any management??? Nowhere to be found. The person on the phone should have stayed on the phone until she fixed her locked up register. NO apology, NO empathy, and no FIX to this problem. I left unsatisfied and unhappy. This untrained employee ASSUMED instead of communicating, locked up her register, and was rude and unapologetic and had no solution to this issue. There is an old saying in the food service industry : Fix the Customer, THEN Fix the problem. This improperly trained employee had no intention of fixing anything. Never experienced this type of rude behavior at a coldstone before.

If you have a working restroom you should let people use it. I see many times employees come out of a bathroom that says no restroom available. Today I went in to get ice cream and really needed a restroom. Of course the sign no restroom is on and I go on and it works fine. So all the employees talk **** about me according to my husband and then make a horrible ice cream and lock the restroom. Is this legal? I’m