Dunkin' - Cadillac en Fronsadais

My food was cooked and warm when I arrived. The workers were busy. Would have loved a greeting.

Absolutely loved it here!!! At the (BAR TABLE THEY HAD MAGNETIC PHONE BATTERIES ON THE TABLE)

I've been to this location several times and have never had a positive experience (primarily staff/customer service issues), so I figured it was time I left my feedback. While I generally try to avoid this location because of past experiences, this was the best option for me this morning because I was driving by at an early hour and this was the only location open I passed that worked with my schedule.Got there just past 5 a.m. when they opened. Went through the drive through. Ordered my coffee just fine and pulled up to the window to pay. The person processed my payment and THEN told me after handing back my card they just had to brew the coffee. 1) It should have been brewed; they were now open. 2) they should have told me that at any point prior to taking my payment to give me the option to leave because I did in fact have someplace I needed to be. 3) They didn't even give me a chance to respond. Just turned away and closed the window as if was perfectly fine.After waiting a few minutes, they gave me my coffee. I pulled away. The coffee cup wasn't that warm. when I tried it, I realized they if fact did not brew coffee, but most likely warmed yesterday's or the iced coffee in the microwave. The coffee was at best warm, not hot as you would expect with coffee that was just brewed, and the heat wasn't evenly distributed (meaning some of it was warmer than other parts, as you would expect with something heated in the microwave). To boot, the coffee tasted bad, even after I warmed it more in a microwave myself, and i didn't want to drink it. Waste of time and money.After so many poor experiences over such a long period of time (years), just avoid this location. It is clearly managed poorly. If it isn't managed well from the top, you won't ever get a staff that cares or performs well either. The one star is simply because they showed up and did the bare minimum. Go someplace else.

This Dunkin' shop is the best! Friendly staff that seem to enjoy their jobs. They're also good at remembering regulars' orders! Service is quick and correct, it's clean and has a welcoming atmosphere. As Tony the Tiger would say: they're great!

This Dunkin is absolutely horrible. It takes 19 years to get a coffee you order avacodo toast with bacon and they give you a slice of bacon or none at all! It is the slowest Dunkin around! Get it together people!!!!