Feedback
Bidra med feedbackA few months ago they added a tip to me without telling me, then their machine asked for a tip when I swapped my card. Now, last week, their new containers are well 25% smaller and I only discovered this because I put my Pho in the same bowl at home every time. If you can stand these types of rotating games, her pho is good.
Customer service is horrible one of the waitresses ALWAYS but always! I go in, has a bad attitude, I?ve been coming to this place for about 7 years and they always have that one disrespectful waitresses, I order a shake and she came and literally threw it at me! Like I wasn?t paying for the stupid drink
Went in to grab a to go order just now, went to my car to eat it immediately for lunch, egg roll rice was hot, chicken completely cooked. At least heat it up again if you?re gonna pre cook it? Trash place spent $14 for cold leftover ?teriyaki chicken? rip-off. Would?ve gone back for a refund if I had the time.
The food is good but the customer service is horrible! I asked for tofu spring roll and they say they couldn?t do it which doesn?t make any sense when they have tofu items in the menu . Other pho restaurants I been too was able to do it . I asked them if u can asked if they can since it?s not in the menu but he didn?t even try just put the order in with out it. We was a party of five and we asked for separate order and they put the order together. I also have a little one and it was like pulling teeth just to get a extra bowl for my kid to eat . They have good food don?t get me wrong but need to work on their customers service for sure !
Some may say the service can be kind of non responsive and maybe rude. However they are just trying to get EVERYBODY in this busy restaurant their delicious product. Gyoza is always cooked perfect. Thai Thea is fresh and the spring rolls? ingredients taste right out of the garden. Lunch time favorite.