Starbucks - BRONX

Thomas made our night by exemplifying customer service at this place.

Well my experience was great but probably because it wasn't crowded at the time I went around 8:30 PM, the male cashier greet me nice and I asked him like 2 questions and he answered fine; first question was about the restroom ? if they are neutral or individually and he respond They have only one bathroom ? for both gender). My second question was about the coffees Which coffees are the least strongest) he said the Pikes coffee, so I find him very polite and helpful ?...After I took several pictures ?They were about to close and they were cleaning up the store, some lights were already off but they were about 7 customers inside including myself and 3 drive-thru.He put my coffee in cup holder but started spilled on the top after I walked out of the store, I went back to ask him if he had something to cover the sip and he saidFirst of all I'm going to remove those lid cover and give you another one that was very nice. I kept taking pictures and writing He asked me few times If I needed anything else and I said no thanks but Overall the customer service was good based on my personal experience.Note My coffee didn't taste freshI had the Pikes coffee Black

Conveniently located less than a mile from home. The banana nut loaf was sublime.

There will always be a line at this location, however, the service is usually very good. Staff is friendly and will offer suggestions if they feel you're stuck

Came here for a late night latte with friends. About an hour before closing time. The staff said they were out of MILK! Out of MILK!! At a Starbucks? They didn't have 2%.. 1%.. skim.. nothing! A huge disappointment.Where's the management here? You have an entire grocery store just across the parking lot from the store. Good leadership would have instructed team members to go BUY some milk at the store to keep the operation running. Very disappointed.. though I will probably be back, because it's the closest location to my workplace.