Wing Boss - Broad Channel

Don’t order on DoorDash, they completely messed up my small order giving me the wrong drink and not including my side mac and cheese at all.

Worst experience at a restaurant. Ordered delivery, but food was never delivered. After calling and asking about the food, they said the food was already made but they had no control over delivery . Why offer delivery if you can 't guarantee it? When I called asking for a refund (since I never got my food), they hung up on me. Seems like another commenter had the exact same experience.

This was the single worst food experience of this year seriously.15 min. after the scheduled delivery time, we tried to call to check on the status. Calling the Redwood City number listed on their corporate website leads paying customers to an automated message stating, mailbox 1848 is full. Called the RWC phone number listed on Yelp, Google, and RestaurantJI, but it 's for the San Francisco location. They were helpful and provided a phone number for the RWC location. We called that new number and were greeted with a grumpy Hello? with hammering in the background, we asked if this is Wing Boss, they said yes, then they hung up as we were asking about our order. We called back three times and the call was sent to voicemail after two rings.30. min. after the scheduled delivery time, we drove to the location (which is a warehouse) and were greeted (stared at) by two dudes hanging out in the parking lot. When we asked about the order, they opened the insulated delivery box and handed us the order. I reiterated that this was a delivery order that was supposed to be delivered a half hour ago, which was met with a shrug.The chicken was fried to a dry hardwood brown crisp and all of the sauces were on the side, including the dry rub (we did not select Sauce on the Side. Suddenly, Wing Stop is gourmet for frying their chicken with seasoning. We were provided a dozen unlabeled sauces on the side, which we did not order. The ordered included a chicken nugget cut in half after cooking, presumably to confirm the chicken was cooked, really instilling confidence in the kitchen. Unseasoned, unsalted, bone dry fried to death chicken wings with no sauce. Yummers!To recap, our delivery was NOT DELIVERD there is NO WAY to contact the warehouse producing the food , the food is terrible and they didn 't finish making it.

5/5 Website design for easy ordering. Unfortunately, that 's the only good thing. 5 (that 's a negative)/5: Selected delivery, however, NOTHING was DEVLIVERED. 15 min. after the scheduled delivery time, we tried to call to check on the status. Calling the Redwood City number listed on their corporate website leads paying customers to an automated message stating, mailbox 1848 is full. Called the RWC phone number listed on Yelp, Google, and RestaurantJI, but it 's for the San Francisco location. They were helpful and provided a phone number for the RWC location. We called that new number and were greeted with a grumpy Hello? with hammering in the background, we asked if this is Wing Boss, they said yes, then they hung up as we were asking about our order. We called back three times and the call was sent to voicemail after two rings. 1/5: Style points. 30. min. after the scheduled delivery time, we drove to the location (which is a warehouse) and were greeted by two dudes hanging out in the parking lot. When we asked about the order, they opened the insulated delivery box and handed us the order. We reiterated the order was for delivery and they had no comment. 0/5: The chicken was fried to hardwood brown excellence and all of the sauces were on the side, including the dry rub (we did not select Sauce on the Side. Suddenly, Wing Stop is gourmet for frying their chicken with seasoning. We were provided a dozen unlabeled sauces on the side, which we did not order. The ordered included a chicken nugget cut in half after cooking, presumably to confirm the chicken was cooked, really instilling confidence in the kitchen. WTF is going on with this place?? To recap, our delivery was NOT DELIVERD there is NO WAY to contact the warehouse producing the food , the food is terrible and they didn 't finish making it.

Dry, tiny wings. One plus is I felt like a giant eating these, which was cool. Sauces and rubs are served on the side (what was getting rubbed then? . If the point is to enjoy the smoked flavor then don 't offer sauces. Do. Not. Order. The jalapeño cheese (or anything for that matter unless you like the nasty cheese that comes from a can. If you, like us, are after a place with better food or service than Wingstop... just order from Wingstop. I wish I had skipped dinner rather than eating this.