Steak n' Shake - Bristol

Yesterday was the first time I dined inside Steak N Shake in well over a year. The set up is very different than it was before. You, now order and pay at the front counter. They call your name when your order is ready. There are no waitstaff. All condiments, napkins, etc. Are at the front in individual packets, instead of in containers on the tables. If you have a gift card or rewards on their app, you should open it before stepping inside. I had trouble with opening apps or doing anything on my phone inside.

Social distancing was in place. They were using every other table and the restaurant was very clean. The food was good and hot. I got the single bacon burger with fries. My husband got the triple steak burger with fries. My Straight Talk phone had a promo for a free side so we got a chili. I expected a small cup but it was served in a full size bowl. I appreciated that the spoon was wrapped in plastic. The iced tea wasn't as good as usual. It was really pretty strong but it wasn't bad enough to send back. Our bill was $13.60. I have to say that our server did a great job. She was friendly, polite and on top of things. We tipped her well. It was a good meal out.

Food was delicious and affordable! We don 't have a Steak 'n Shake in our area anymore so it was nice to come by one on our travels. Service was a little be desired, but we enjoyed our meal.

We got there at 11pm right after the night Bristol race I attached a copy of our receipt so you can see when she brought us the check. They had already closed half the restaurant and were only letting us be seated on on side. The chairs we used to block people off. I took a picture where they seated 6 people at a 4 top. The booth we set in the seats were tore. I eat at our local Prattville, AL store all the time and the mushroom and Swiss has strings of onions and mushrooms. This had disgusting chunks of onions and one mushroom...did I say one mushroom! Customers were coming in as we were leaving a group of 8 or 9 and they told them they would have to split up because half the restaurant was closed. I have worked in food service, I know it is aggravating when you have a busy time of the year...but as terrible as the food is they should be thankful and not trying to turn people away!

Right price for a big burger, the stickries with herbal pamigiana are fingers licking well.