The West Pier Traditional Fish Chips

Worst fish and chips I have EVER eaten! Fish was old, frozen, and smelt. Chips were frozen… I mean… really?! Cost £30 for 1 cod and chips with 1 portion of scampi. Order was wrong- had been charged for a battered sausage too that had been there for a week! Curry sauce was from a packet and the worker had no shame bringing out frozen chips right infront of us

We were early for an event at the Hilton Metropole and hubby was feeling hungry after not having much all day so we were going to go to the vegan fish and chip shop but was raining hard so ran into this place. Wish we carried on and gor more wet. Staff are friendly, that's where it ends. It was not very clean, tables sticky and floor disgusting. Disappointing food portions, dirty cutlery, cheap sachets of mayonnaise and the food was nasty. I had fish fingers expecting them to be battered but were cheap supermarket frozen ones, chips also tasted like cheap supermarket ones and my hubby had garlic mushrooms that were still frozen and inedible. Wish we'd looked at reviews first, will take this one down as an experience but won't be returning and will tell others to stay well clear.

The cod was to greasy feel apart as was eating it chips was like rubber scampi more batter than scampi cups tea was ok but left tea bag it my cup witch I was discusting in my eyes also wouldn’t be going again

During a recent weekend trip to Brighton my partner and I decided we fancied a quick bite to eat before we went on the British Airways i360 which is where we found The West Pier Fish and Chip shop. A great location right on the Brighton Seafront seems like the ideal place to get British Fish and Chips right?... wrong!!! We were greeted by a very friendly lady on the till but this is as far as anything pleasant went with our experience here!! We ordered a Fish cake and chips and one large cod, my partner paid and I went to use the toilet. This is where I had my first concerns the toilets were absolutely filthy and the lock on the door was broken. I also noticed there was no hand soap available so decided I would wait and find a toilet elsewhere! I went back up to wait for our food and overheard a table behind us returning their food and saying the fish had a really funny taste and was mushy on top. They were told they would cook them a fresh one. Meanwhile there was another lady who was supposedly cleaning tables the cloth she was using was filthy and no sanitiser spray used going between random tables making herself look busy! Our drinks were then brought over and we were given dirty glasses so both decided to drink them out of bottles/cans directly. Our food followed swiftly and we saw we were served a really pale piece of battered fish which had a 'puddle ' of mush on the top. My partner decided to peel back the batter and it was then very apparent that the puddle of mush was in fact raw batter which surrounded the fish from where it hadn 't been cooked long enough. We tried one mouthful of the fish and can honestly say we are so glad we didn 't eat any more than that as it was cold and had an awful taste. We brought this to the attention of the lady who was cleaning the tables and she said she would get us another but by this point we were really put off so said we didn 't want another cooking and would just like the money back. The lady then wandered off and then said it wouldn 't be long when we re explained that we had said we wouldn 't like another she was rude and replied 'it 's already cooking '. The guy who was cooking the fish then spoke to my partner over the counter and said 'look it 's fine let me eat it in front of you and proceeded to push his dirty fingers into the middle of the fish ' absolutely disgusting!! The chips were covered in brown grease and looked like something you 'd find in a School canteen not traditional chip shop chips at all!! The fish cake had a really strong off taste too so we decided that for fear of becoming unwell during our weekend away that we wouldn 't eat anything more. Our meal came to £30 and we were reluctantly given £10 back. After leaving in total shock at such a poor and unsanitary experience we decided to look at online reviews and it appears our experience doesn 't seem to be an isolated one as there are hundreds of similar reviews online. Just wish we 'd looked before we 'd ordered :

This over-the-counter place served its purpose as a place along the beach to grab a quick bite. The hot dog was good, but the fish and chips were a standout-fresh fish with a tempura-like crust, served with thick, crispy fries. Go to the food stand on the beach front for this experience. Find out how fish and chips are supposed to taste like. Prices are reasonable, nd service is friendly.