Duke Of Wellington - Braintree

We hadn't been to the Duke of Wellington for a while following a couple of experiences of badly cooked food, and terrible service, but we decided to give it another try after reports improved. I'm pleased to say that the food and service were excellent! In fact my wife said that her lamb shank was the best she had had for some time! Keep up the good work we will be back soon.

The dining experience at this restaurant was not great. We went for lunch, but it didn't start off well. The Cokes we ordered came in stained glasses and were only half filled. The starters were disappointing; the chorizo and prawn starter was disgusting, and the beef dumpling was just okay but came with a weird gravy that neither my wife nor I could stomach. Additionally, my fork had several angles and looked like it had been damaged. We had to ask for napkins, which should have been provided as standard. Overall, we were not impressed and decided to leave before ordering our main course.

We went to this restaurant on December 29th to celebrate my son's 16th birthday with a nice evening meal. We had reserved a table for 7pm, but by 9pm our food still had not arrived despite being told it was being prepared half an hour earlier. It was a disappointing experience and we do not recommend this restaurant to anyone. Other customers in the restaurant were also facing the same issue.

This was a visit to celebrate 2 adult birthdays, booked at quite short notice. We arrived a little early but were greeted and seated quickly, but without a rush. Having pre-ordered (there were 9 of us, 1 child, 7 adults and one in that age range when child or an adult can appear, depending upon time, conversation, mood [mostly mood] and in who 's company he is in), only the drinks order needed to be taken and the drinks were delivered in a timely manner. We were well into getting updated and talking across each other when our meals arrived. These were hot, tasty and sufficient unto the hour. (that is to say, that they hit the spot).There were no complaints beyond, too much, I can 't do a pudding. (That didn 't stop all of us mind). Then came the bill . . . . . .Hmmmm Nowadays, I travel light. Credit and debit card on my phone, NO change, in fact, no real money at all. I can 't remember the last time I used proper folding jangling type money. Can I add a tip onto the bill and pay by card, I asked. Sorry, no was the reply. You can certainly pay the bill, she said, but we can 't add a tip. Really?? In this day and age of fast food and fast money, I can 't add a tip to the bill? How about you add a 10% service charge? Again; Sorry, no was the reply. You can certainly pay the bill, she said, but we can 't add a service charge. Really?? In this day and age of fast food and fast money, I can 't add a service charge to the bill? Is this a regular thing I asked. No, we have done it before the lady said, but, we just can 't do it now, the system won 't let us. We left somewhat, richer than expected, but, somewhat disgruntled as well. In this day and age, tipping is more the norm than it ever was. We customers like to show our appreciation and a round of applause really won’t cut it in a restaurant. Can I ask that Greene King ensures that we, the food, buying, drink guzzling public can offer your staff our appreciation in a way that helps us all?

Just had a lovely Xmas meal at the Duke of wellington, the roast turkey dinner was one of the best I have ever had. The turkey was beautifully moist and all the veg was cooked to perfection and amazing value for money, will definitely be back again.