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Bidra med feedbackThe most friendly dq I was already there! the gm wrote beautiful on our birthday cake and did this in the middle of the hurry! 10/10! I love that teens and adults both work in this business, grear experience!
I had to explain a very smiple order 3x to 3 young people. They forgot my drink and my husband 's order. I went back to the counter, there were several people waiting. A manager said, Oh sh!t a roach! All the kids behind the counter came over to look at it and cringe. ?OUT, DQ in Bonner Springs. We 'll go to Lawrence next time.
Ordered 3 blizzards and a shake at 8:45pm. Waited almost 30 minutes, just to get to the window and have 3 liquid blizzards. So bad they could not and would not do the flip test. There was ice cream all down the sides of the cup. No napkins were offered. Then we had ordered extra whipped cream, charged 75 cents for extra and to get none. We sent it back in and they literally put maybe a tablespoon worth on. The employee seemed more interested in her phone then doing her job!
Our 2 baskets of fries $4.50) were dismally filled, the boxes looked almost empty. The manger was kind enough to give us 2 extra large fries $2.69 each). We weighed the difference when we got home and it was .5 ounces. Needless to say, unless the baskets are filled all the way up the charge for them shouldn 't be nearly twice as much. I took pictures for reference. We love DQ but were very disappointed. This is the second time this has happened.
Wanted some ice cream and ended up getting burgers and fries too. The food was hot and fresh. It's worth the drive!