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Bidra med feedbackFrom reception to our ready table we felt at home with Toby
It was my first visit to the Watergate Toll, and I will definitely be returning. The staff were friendly and the food was excellent, and there was plenty of it.
The Toby concept of Carvery dining is excellent and the Food provided was of Good value and choice. For Customers unfamiliar with the Concept there needs to be Clearer description within the Menu and more so Clear descriptions of Options for those Customers who do not want a Full Carvery dining experience. The Online Booking process was very Good and followed through with Confirmation and Reminders up to the Actual Booking date. On the Evening of the Booking the Toby clearly advise all Customers to Wait to be seated although there was no one in attendance. When confirming the Reservation the Table was not Ready and the Manager had to clean and set up the Table. At the Table the Drinks order were taken and some questions asked of the Manager who said a Server would follow up with our Order. The Server took the Order and we received both Drinks and the Order however after that we were left. The Toby was not overly busy but staff seemed to be busy and no real commitment to Customers seated. The Carvery is mostly self service and we probably bucked the trend by having Sandwiches however Customers should still receive attention. We all loved the food but found it quite soleless in its atmosphere. The Group of 5 Females meet on a Regular basis and were looking for a close to the Motorway meeting place for our meet ups however for us the Toby did not get our full Thumbs up.
Fast ' freindly service ' lovely food ' and excellant value for money.
Quite liked Toby carvery me and my wife went I booked for 1pm and got seated easily the staff were very attentive. The carvery was good me and my wife had gammon and beef they only gave us a bit though it was reasonably priced we definitely will go again