San Marino - Blackburn with Darwen

We frequent this restaurant often and it never fails to impress! This evening, we ordered the rib eye steak (my husband is a butcher so it had to be top quality) and I had the fish platter, both of which were outstanding. The staff are wonderful, engaging, and very helpful. They truly go above and beyond to ensure a pleasant dining experience.

We visited the restaurant as a family (4 adults) and whilst the food was lovely we wouldn’t return after having continuously rubbish service. We were seated, it wasn’t busy as you’d expect for a Tuesday night but our table was really affected by the freezing temperatures every time someone opened the door so we asked to move to the table behind us where there was a wind break considering 3/4 of the restaurant was empty I’d assume this would be a simple ‘yes’ but instead our server had to check with 2 people by which time we had moved ourselves because it was freezing. We ordered drinks and the waiter (gave his name as Giro but not sure if that’s correct) came over. I wanted to ask some questions about the menu and there was some difficulty in me understanding what he was saying, because I’m partially hard hearing and when I asked him to repeat himself he rolled his eyes at me. When he came back to take our order I was trying to pronounce the items on the menu and as I’ve done in plenty of other restaurants I asked how to pronounce my dish, he very abruptly just kept saying back to me you want the goats cheese, I said yes but I’d like to know how to pronounce it again he repeated goats cheese and rolled his eyes. After clearing our starter the waitress asked if we wanted the dessert menu, she was polite so I said we will but wanted our main first. The mains arrived and Giro was very abrupt in telling us what he had in his hands. He then told my dad off for holding his plate when he told him it was hot, but he didn’t mean the plate was hot he meant the dish on top he then told my dad he wasn’t stupid and was telling him not to touch it again his tone, choice of words and attitude was aggressive at this point I was desperate to just get up and walk out after asking a chat with a manager, but having driven from Dorset for this family catch up I decided to stay. After dinner we ordered another round of drinks, by this time we were the only table left in the restaurant still dining and there were 5+ staff around. The drinks took 15 minutes and a reminder to reach us. Giro then placed every drink infront of the wrong person intentionally as we had the same drink glasses in front of us, one beer, two cokes and a water not difficult to figure out and if he was confused he cold have said what he had on the tray and we would have helped him. The food was good, we had the 3 course deal but wouldn’t recommend this restaurant based on the service and particularly the attitude of that one waiter I’m not sure if he was just having a bad night, or if he is just too rude for a hospitality role but if I wanted that kind of service we would have gone to Karen’s

We have visited this restaurant on numerous occasions and have thoroughly enjoyed the food and the great service. Tonight was a different story. We arrived early at 6.20pm our table wasn’t till 6.45pm, so headed to the bar for a drink which was packed! Two drinks later and we were still waiting for our table, so it took 3 of us in turn to find out what was going on. Having waited 40 mins we were eventually shown to our table. Not impressed ! We ordered our food which didn’t take to long to be be fair. My husband’s arrived but he’d ordered the wrong thing and although it was his fault, they soon rectified the order. But I was not Impressed with the rude waiter who came over to point out that my husband had ordered the wrong dish, extremely unprofessional! On our departure the manager I feel wasn’t sincere in his apology. All in all I will NOT be rushing back ! Tonight looked like they’d over booked! Therefore not being able to dedicate their full personal attention to their customers, which certainly showed.

Superb family get together. Menu choices to cope with all comers. Excellently cooked and presented. Staff were brilliant and we can't wait to visit again.

We were passing by and looking for a place to eat. We received a warm welcome when we entered the restaurant. The staff were attentive, the food was very hot and served quickly. We didn't feel rushed and the atmosphere was just right. The food was perfect, 5 stars. We were very happy and both really enjoyed our meals. The restaurant was clean. It's only 10 miles from home, so we will definitely be back for my birthday with the rest of the family. Thank you.