Dunkin' - Bethlehem

We have been going to this location since before the pandemic, and after it seems like everywhere else getting workers seems to be a pain, BUT I will tell you managment here is very good to the customers, and our orders have been spot on. Keep it up guys. I will totally recommend this location. Thank you .

Pulled up to the drive thru at 5:50 pm when they close at 6:00. Three cars in front of me. I get to the window at 5:51 and they tell me they are closed (after taking an order about 30 seconds before me). Mind you, I could still place an order through the app and pick it up through the drive thru since the inside STILL isn't open. Just wanted a coffee before my night class... Won't ever come here again since they can't even stay open until their closing time. Poor service.

This place used to be great. But the evening staff is horrible and doesn’t even seem like they want to work. Went in Wednesday but in order, and repeated it. Had to turn around because order was wrong, I was told he was there all alone and he was overworked. We back today for my evening coffee, waited by speaker for almost 4 minutes before I said hello, then they replied sorry we have nothing brewed right now. REALLY isn’t this a coffee shop and it’s 6pm it’s not like you just opened. Again there was only 1 person inside. I will now rather drive to Stefko and get my coffee.

I usually dine in but every time I go to the drive through for me it's painfully slow. I suffer from panic attacks and it's a true test every time I get in line :

They make the best coffee in the Lehigh Valley, the owner always acknowledges his customers and my coffee always taste good.