211 Cafe - Bentonville

I’ll start off by saying I used to LOVE this place. I used to go every few days after it opened at the library. Today is going to be my last time making a visit. I went in to order a basic iced latte, received the latte in a warm beverage cup that did not fit the iced latte, leaking all over the cup. The drink itself was too sweet. I’ve ordered this drink plenty of times, and I know this isn’t how it’s made. When I communicated this to the new barista we received extremely rude service and she seemed to egotistical to acknowledge she might have made an error. I’ve come here many times, but this will be my last time after the customer service I received.Very disappointing, I wish I could continue to love this place. If you’re in the area, theres tons of other coffee shops offering way better service in a small walkable radius from here.

Cold coffee served in paper cup (which is used to serve hot coffee) does not taste good. Customer service 1/5, barista does not care about customer service. Do not recommend.

Should disclose you're in a library. Photos were misleading. Barista was nice. Espresso is ok. Mocha made with powder...I'd suggest mixing the espresso into the powder before adding milk. Coming from an experienced barista.

Great little spot especially being located in the library and has outside seating. Coffee drinks were very good. We spot while walking to nearby location. Nice causal with plenty of parking nearby.

Cute place and very friendly, but the smoothie I received was bitter.