Cinnabon - Beasley

The restaurant was virtually empty and I was the only person at the drive through window. The burger tasted old and the fries were soggy and overcooked. I now know why Whataburger was packed and Arby's was empty. If things don't improve this location will be closed in a year.

Very rude woman that works in this place. She needs to find another job if she is going to have an attitude!

Stopped at location in Beasley off 59 on our way back from Hobby airport. Had been in Costa Rica for a week and really wanted a roast beef sandwich and a few other items. Anyway , Arby 's slogan we got the beef wasn 't quite accurate . The ONLY employee working that Saturday night was wonderful , cashier, cook, etc ! I ordered some other items which were fine but come on Arby 's where 's the beef?!!

This review is for the store at 28211 Hiway 59 in Rosenberg. I'm reluctant to post a negative review on a new location, but my experience here was inexcusable. I placed drive thru order for ONE sandwich. The young lady who took my order and cash directed me to park in front of the store. Strange as no customers were ahead of or behind me. I waited about 10 minutes and the same employee came to my car and asked me what I ordered! I told her and waited another 10 minutes. Frustrated, I parked and went into the dining room. I found myself in line behind three other pissed off drive thru customers all of whose orders were wrong. I felt bad for the kid working the register as he was managing all of these complaints apparently caused by the same employee. Just as he figured out how to refund my purchase, the lazy, problematic employee walks up with my sandwich, slams it down on the counter and walks off when I told her I was just refunded my purchase. Arby's and the franchisee need to quickly look into why this hostile, lazy young lady was hired and make training adjustments. Otherwise, it's unlikely that this store will succeed.

Avoid this s place, sharp plastic in a wrap. What the f is wrong with you?! Pos 10 clerk 533 16:55:36. 09.01.21