Allora Italian Kitchen & Bar - Bayside

This is my third time at Allora in a month. The food is consistently good, ambiance great and the service is inconsistent. I personally think that the staff is stretched and overworked. Our waiter and I initially didn't seem to gel. He was abrupt and pushy. I requested several times to be given time to review the menu as we had a little one with us and trying to decide what she preferred to eat. He seemed to be irritated with that. Eventually, towards the middle of the meal, he seems to calm down and was less abrasive. This I might add is not typical of the staff there. They are always friendly if not obviously overwhelmed. At the end of the day, the meal was good and our little one was very happy with her ice cream Sunday.

I have been to this restaurant around 5 times. The service is usually pretty good. This last time service fell WAY BELOW my expectations. Apparently a big party had just ended and the staff was busy putting tables and chairs back in place it felt like my waiter would have rather do the busy work than deal with taking my order. The hostess offered us a few children 's menus great. My boys were not interested but my daughter was happy to color and do the puzzles available on the menu. However, they had no crayons, that 's fine. I 'll take a pencil or a pen. On the ENTIRE staff of the restaurant not one person had a pencil or a pen. So I walked back to my car and found a pen although a little annoyed, I 'm still ok with that. Then the bill came at the end of the meal and a pen was presented to me to sign with I tried to make a lighthearted joke about the 'magical appearance ' of the pen with my waiter. That 's when the waiter got serious and stern. EVERY WAITER HAS A PEN, BUT WE NEED OUR PENS. Then he stormed away never to be seen again. This left a terrible taste in my mouth because clearly customer service is lacking at this place. I do not think that I will return. The food was ok The environment was nice enough The customer service was horrible

I enjoy dining at Allora s I brought my out of town friend here. Food was delicious as usual but the service was very slow so we had to wait for a while for each item we asked. Hope the service will be a bit faster and also, check on your guests. Our server didn't take down the menu and kept asking the same question a few times. Hope this won't happen again.

The restaurant was too busy for Father’s Day. They were short staffed only one waiter for entire outside area. I felt bad for the guy he seemed so overwhelmed. Not right . The food was only okay that day maybe considering the people. We didn’t even get bread on our table and my daughter had to wait ten minutes to get cheese for her pasta and by that time it was cold and she gave up on eating it. Everytime you try to get a waiter to help you, they were like we will be right back . Upon arriving they sat us outside and I noticed they lit everyone with kids outside, which wasn’t right. We will give this place one more try but it was a total thumbs down for that day .

Allora was very loud, chairs were extremely uncomfortable and our appetizers came before our drinks. Service was average and octopus app was expensive and a small portion