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Bidra med feedbackGreat pizza! One of the best pizza places in basehor. Order online they don't answer the phone.
Ordered at 7.15pm on a Friday night.According to their “tracker” app the order was ready at 7.49pm. Order didn’t leave the store until 9pm, getting to us around 9.15pm. So 2 hours from ordering to delivery. Driver was polite and apologetic, that’s the only reason for 2 stars instead of one.Also paid extra for 4 additional sauces but no sauces at all (even the free ones) with our order.
If i could give 0, I would. We ordered online. Drove 40 min to pick them up. When we got there they told us they canceled our order. They said they would remake it and we said ok. So we went and got gas and washed the vehicle. Got back 30 mins later to find out they still did not start our order. Then they wanted us to pay again for the order and we got charged on our cc twice. Last time I come here. Completely horrible experience.
Owner needs to staff the store correctly. Ordered with an 18 min estimate. Came in 30 min after order and they said it wasn’t even started yet. I just asked to cancel. Owners: do your job your staff can succeed at theirs.
I was having issues with the app as i frequently due. Stopped into this dominos to pick up 6 pizzas for a 7 years olds birthday party. I could only get $6.99 said i could only do online. Again app wouldn't work. Then got it to work and wouldn't let me pay cash at the store cause order was over $40. Store employee went above and beyond to help me. I didn't get her name but she was pregnant and I did tip her well. Shout out to Basehor Dominos. Your store and the Pittsburgh Kansas store rock. Best customer service. Overland Park location at 110th could use some lessons in customer service.
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