Chick-fil-a - Barboursville

For quality and taste of food I give 5 stars. Chick-fil-A is delicious! For dining experience, atmosphere and convenience, I give 1 star. The dining room is ?sorta open?, but much is closed off and dirty. All of the shades were pulled down and it feltlike a dungeon. No team members were working the dining room so trash was full and some tables were dirty. It?s obvious that?dine in? is not a priority at this store. The pandemic is over. Please fully open your dining room and staff it, and get backto the way you used to be. We stop here 2-3 times a year passing through on vacation. It?s always been a great store withfriendly staff and a clean and efficient dining room. No more. Very sad. The parking lot is a nightmare now that they?ve created2 drive thru lanes. When it was time to leave we were forced to get in the drive thru lane because there was no space to getaround the other cars. So we sat for nearly 10 minutes before we could even exit the parking lot. We will continue to befaithful to the company because we love the food and support the companies values. But this location has gone down hillconsiderably and it?s very disappointing.

Even when packed to the gills, the service was quick, polite and delicious. The owner took the time to talk with me and my wife to see if we needed anything. Incredibly nice guy, owns alpacas.

Ordered and paid for the breakfast online in chic fil a app while in the drive thru line. the restaurant has not made any of the food and refunded money after waiting 20 minutes in its super slow line for eating. very weak service and management.

Line for the drive through was ridiculously long, backed up into the main road and almost back to the light. It's a dangerous traffic situation, daily, except for Sunday, and these customers need to be ticketed or the establishment needs to move somewhere else to avoid causing a traffic hazard.

Good place but quite packed. Did the drive through, and some of the crew were wearing masks, others were not. Regardless of one being vaccinated or not, please consider that you can still be a carrier. Those immunocompromised among us still need to eat just like everyone else.