Subway - Ballwin

I visited this restaurant for the first time and was thoroughly impressed. The hotel sits in a lovely plaza with plenty of parking available. They have great outdoor seating for the warmer weather! The place was very clean, and the staff was quick and courteous. While I was enjoying my lunch, a disruptive customer arrived and was quite rude to the employees. She began yelling at Lorie, one of the staff members, which was really uncomfortable to witness. I was very impressed by how professionally Lorie handled the aggressive customer.

The food is excellent—healthy and served quickly. The staff, who are all very lovely, adds to the enjoyable atmosphere.

I needed the sauces listed on the menu, but the online ordering system didn’t allow me to select them. I’m going on a trip tomorrow and didn’t want the sandwiches to get soggy, so I had to call the restaurant. When I finally got through, I found out they had already made my sandwiches. Fortunately, they were kind enough to remake them for me without the sauces. Subway really needs to include the sauce options on their delivery ordering page.

The staff still working is very nice. Sometimes visibly emphasized, but since I've never seen more than 3 faces, that could be a bit understandable.