Domino's Pizza - Bakersfield

The Carside Delivery timer was stopped at 17 seconds. I waited in my car for an additional 10 minutes before walking in the store to get the pizza myself. Literally not a single employee acknowledged me or offered to assist me. Only after an employee that came in after me signed back into the computer from her break did she then ask me if I needed any help. I showed her my phone with the Domino's app and the timer stopped and said that I'm still waiting. She then walked about the store in search of my pizza. It wasn't anywhere to be found. Not until she approached another employee and it was retrieved from the oven. After she brought it to me, I said that it wasn't even ready and that the timer was stopped for no reason. She stated that she didn't know and that she just got back from her break. The dishonesty with the app and the Carside Guarantee from this store is crazy. Nobody cares. All it would have taken is for a simple apology and something that resembled customer service for me to not leave this bad review. No apology, no manager to say anything whatsoever, not even acknowledging that they were wrong and dishonest. Yes, I used the 50% off coupon, but that doesn't mean that I'm suppose to receive 50% customer service.

This whole place needs to be shut down I can’t believe it’s still going. Rude and lazy management these people never answer their phones and when I mentioned it when I went down there the manager told me to order on line why when u guys are standing around doing nothing the manager had a bad attitude and the food there sucks it’s trash worse Domino’s in Bakersfield

They never answer their phones and always tell me they won’t deliver to my area until I mention they have done it before.

This establishment when delivering my order at home, they simply left it on the floor outside my location without notice either from the establishment or from the application that was tracking the delivery procedure, when calling the manager simply said that his driver already was back and to pickup the pizza from the the floor …. ?? Avoid bad treatment

Fantastic quality and service! Pizzas's were ready on time and the staff was very friendly. This will be my go to location for pizza.