Raul & Theresa's Mexican & American Food

Looks can be deceiving. I went here because this is a restaurant that I went to 20 years ago and I felt like it was an iconic moment to go back. My expectations of the meal were quickly let down. The presentation on the plate was good. When we wereordering our meal our waitress would not look at me but spoke directly to my husband which was upsetting to me. The mealalthough presented well was not flavourful. It felt like I was eating bland food. I have to say that it will likely be another20 years before I return. I am saddened by the service that we received from our waitress, the cost, and taste.

This restaurant has been excellent for years and has been in Arizona for a very long time. Food is great and the place is huge with lots of seating and plenty of parking. Only recently has the service degraded. Maybe they are short staffed but there isusually no one at the entrance to sit you down and you have to wait a while until someone notices you're there. They are a bitslow in bringing food out and giving you the check. May be time to hire a couple of more people to help. Food is still tasty andfresh.

Lunch was good but nothing spectacular. Was seated right away. Drinks came quickly. Salsa and chips followed. Salsa was very good. We both ordered a combo. We were served in a reasonable time but only about 6 tables were occupied. Food was good but Ithought last time was better. Staffing was slim. Had there been more people, service would have been slow.

The waitress was good but it took the hostess over 5 minutes to seat us in an almost empty restaurant. The chips were different. They tasted similar to store bought. They were not freshly fried. We were only allowed two hot sauce for 3adul ts. We used to be treated better. We always tip well. I don't know but it seemed different and a little off center.

I love the chips and salsa here just thinking about it makes me hungry! I've always gone her growing up and still do this place has delicious authentic