Russo's New York Pizzeria Austin Arboretum Area

Gave this place a try on a whim. Staff was nice. Ambience was casual and fine. Food was a let down. Chicken parm filet was burned/charred black over a good quarter of it, and for some reason the chicken filet had been sliced up before it was put in the oven. Spaghetti on the side was underdone a solid 2 3 minutes short of being proper al dente. Red sauce flavor was good, but why was the entire dish swimming in a pool of thin tomato water? For $30 all in that's for one dish, a drink, and tip not good enough.

Excellent customer service and mouth watering fresh product! I was able to watch my meal be made to order by friendly smiling staff. This quaint corner pizzaria is clean, open, and inviting. My food had excellent Bold Flavor was perfectly crunchy and cheesy and exactly what I ordered!!!Wheelchair accessibility: Open welcoming easily accessableDietary restrictions: They have Gluten free options

Restaurant is clearly understaffed. Even with a reservation, there wasn't a table big enough for our party, so we squeezed into a booth. Ordered at the counter, had to wait in line about 20 minutes for that. Then there was a lot of confusion in ordering and ensuring it was correct. The gentleman who cooked, also brought our food while two other people stood around. We received one pizza that wasn't ours. So I took it back, it belonged to another table. The pizza wasn't remade, it was just taken to that other table. The drink station had what appeared to be a leak and there was water everywhere on the floor. No one cleaned it up, the staff just stepped over it.

Our go to for comfort pizza n pasta after a long night of marching band rehearsal or long week. Pizza is always excellent and it's a nice quiet little place... at least when we've been there. Staff is always friendly and they'll put pretty much whatever you like on the pizza. Our daughter loves banana peppers. Even though it's not on the list of toppings, they'll cut them up for her and put them in her calzone.. delicious ?. Thanks for being there Russo's Vegetarian options: Plenty of veggies for toppings or to put into dishesParking: Lots of parking, place is kind of tucked away so not much traffic

Atmosphere was ok, food was nothing to write home about, authenticity was missing from the dishes, portions were uneven, tables were poorly cleaned Sunday 5pm we were the only guests, speaks a lot about a place, they asked for a honest review. Although pizza was not bad.