Dairy Queen - Austin

This is my favorite DQ IN ALL OF TEXAS. Everything is bigger in TX!!! I thought my childhood was one in Midland. No, no. The staff here always welcomes me and serve me the finest food this page of Jennifer Love Hewitt's favorite TX Spot?. Thanks to all the staff tonight you made my night!!!

The Mayfield DQ is undoubtedly the BEST Dairy Queen!! Nelly was a jewel, and the team perfectly awarded the Dairy Queen values. The building was as sweet as the Blizzards TRY THE VERY CHERRY CHIP), and I'm planning my next visit!

I just had to say that Nelly should be promoted to regional managers. She has excellent service every time I come and I am happy to see her every time!! I ordered the Royal New York Cheesecake and it was fire!!! I had the food here before and it's even better!! If you come questions, just come!!! Parking: parking was super easy! Many spots

On 11/1/2022 6:52:58 PM I went to the Dairy Queen Grill and chill on 8300 N. Burnet Rd., Austin, TX 78757. DQ is one of my go places) I ordered one hunger Buster with cheese no onions, regular fry $8.96). Continue around to the window to pay. I saw the food preparer not using proper utensil to eliminate bare hand contact with food. The food preparer making my burger pick the meat out the warmer drawer with his bare fingers no gloves)and place it on the bun also he did the same with the cheese. The preparer wrapped up the burger and proceeded to place the burger in the brown paper bag. I asked the window attendant what was the protocol for the food preparers in order to prepare food he did not answer. I asked to speak to the shift lead and told her the situation, she then went to the back and spoke with food preparers. On her back to speak with the food preparers I saw another preparer with their bare hands on the food prep table. I was told to park in #1 area why burger was being remade. When the shift lead came out with redone order she told me that she had found out who was responsible and a write up would be done. She also said she would notify her boss. Let me say again I saw at least two of the people in the food prep table area with no gloves). The shift lead was very kind and polite. I was told she watch while my order was remade. Thanks) By this time my appetite had changed because of what I had observed. The shift leads should continuously monitor their food prep area, and any areas food is handle.

What a wonderful location. Very clean, modern, inviting. And Joey was such a friendly personality. Thanks for making such a memorable experience!