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Bidra med feedbackI went to this location today after ordering online. Payment went through and I went to pick it up. I guess there was an issue with the system and the order wasn't placed through even though it was paid for. The employees working were so nice And helpful doing what they could in the situation. An attempt to call the owner was made but being a Sunday afternoon they couldn't be reached which I understand. I did end up having to re order in person and pay again but a refund to my online account went through just hours later. I just want to commend the employees that tried their best to help me in a situation that was out of their control. Technology sucks sometimes but good customer service and understanding goes a long way.
Nate was fast, efficient, and knew what he was doing. Made ordering very easy and didn't have to
Not happy that they will not accept coupons. It is beyond frustration for corporate to send a customer coupons in the mail and then when the customer is in the store they are told they don’t accept them. Sounds bait and switch to me just to get in there. If franchise owners are experiencing price pressures relating to coupons then they should be petitioning corporate to stop sending customers them instead of creating a poor experience for the customer. Owners, stop taking it out on customers. Fight the battle where it is needed.Worse the coupons were expiring two days later so I could have gone to another store and saved $7…not an insignificant difference. Instead I lost that opportunity. Hope the owner is happy to have lost future business since I won’t be going to this store when I have coupons but bring my business to another store.It continues to blow my mind that I am in a store that has the name Subway on it but they will not accept a coupon that has the Subway name on it. Huh?
The owner is so nice and accommodating to my request for the way i like my sub and didn't charge me extra. sometimes you just really need a meatball sub ?
So I ordered a ham cheese with lettuce tomato and onions and mayo, clearly stated on receipt and order slip , by time they closed, they messed up my order and gave me olives ham and cheese. Careless