Chopt Creative Salad Co. - Arlington

My salad was so dry and not even fully filled up, I paid extra for chickpeas and barely saw any. The greens tasted very stale. Do not recommend! 1 star for the quick curbside delivery.

I eat here mildly frequently (once every 2 weeks). This location is hit or miss. Service is sometimes super quick, others super slow. My biggest complaint is the consistency of portion sizes. One day it?s two scoops of protein, the next it?s one scoop. For me to buy a $13 salad, I need that second scoop!

This place is the worst location at the DMV. I made several online orders and they always give me a the salad half filled up. I complained several time and the managers of the place has the worst attitude never did anything to fix the problem. I stopped ordering online because it is not worth it to pay $13 for a salad that is not filled up to the top. Last week I decided to go and order in person and this time I got my salad right but the customer service was awful. The manager doesn?t greet customers and gives you the word attitude as if you are making her a favor. The manager is an African American lady that wears glasses, she needs to get fired, chopt needs to hire people that actually care about their customers because their salads are expensive and they will go out of business if they keep having such awful customer service.

I have been going to Chopt in Rosslyn 2-3 days a week for over 3 years now. This location has provided exceptional service, quality product and exceptional portion sizes consistently. Since moving to the kiosk business model recently, all three of these have declined significantly. From a less personalized experience, to 1/2 full salad bowls and increased wait times this has been a stark contrast to their historic salad making efforts.

Spicy Jalapeño Goddess Wrap description said this included panko fried chicken. No chicken was anywhere to be found. Paid $18 for just vegetables.