Chatime Ann Arbor

Our favorite bubble tea shop in Ann Arbor. My every day (sometimes twice a day) source of energy! The staff are friendly and the drinks are authentic.

Everything is delicious. The QQ drinks, I've had them all. Lychee and Grapefruit are the best. Gf loves the chocolate hazelnut delight. Matche latte is fantastic as well.

No matter how many customers are in the store, they are so SLOW I wait an hour for 1 drink every time and it’s not even that good. I have visited every few months since 2019 and it’s always the same issue of waiting. Will not take my chances again. I understand that there can be staffing issues and whatnot but this has not been a one time thing, it’s been an every time thing again, regardless of whether it is busy or completely empty the wait times are long. Went once this summer with two friends and we were the only people in the store. We had to ask more than once about our order because we had waited so long that we thought they forgot about it.Also in response to the owner, I checked my texts and I told my friend I finally got the order at 10:43pm meaning I waited almost 40 mins. Customers should not be expected to know that Snackpass orders are not a priority. If that is the case, there should be a note on Snackpass that says to ask about the order when arriving in the store I did not because I could tell they were behind.

Although the downtown area has become a bit saturated with bubble tea spots as of late, Chatime stands out for all the right reasons. The bubble tea here is good! Flavorful, rich and delicious! The menu offers both the traditional milk teas as well as the non dairy options. The ordering process is simple and straightforward you can order in person or online. The staff are friendly and can impart good feedback and suggestions if you're looking for some. My personal favorites are the signature milk tea and the taro milk tea I like to add pearls in each. Location is convenient, footsteps away from the University of Michigan's Central Campus. However, there isn't a lot of seating inside, so it's best if you order go. If you're a fan of bubble tea then pay Chatime a visit!

This is the best bubble tea in downtown Ann Arbor! I have tried all the other shops and this one is my favorite because of all the interesting flavors they offer, the fact that you can customize every aspect of your order, and the high quality of the ingredients.