Steak n' Shake - Anderson

Good food the service was kind of slow but food is yummy as always. Just traveling through on our way to southern indiana. I really love most steak n shakes. Good work thanks!

Friendly staff. Shakes were the bomb. Food was hot when they brought it out have no complaints!! We visited on Sunday Feb 19th 2017!!

Drive thru window. Kathy took my order. Helped me up size my order. High energy person, super positive attitude, and how much she enjoys her job working with people radiated from her beautiful smile and her caring attitude. She's a keeper. They don't make em like that these days. I believe I enjoyed my triple with cheese more because of the positive encounter , and vibrant and positive attitude I experienced at that window, than the excellent taste of my food. Thank you Kathy for helping me have such a wonderful lunch.

I don’t generally review fast food as the quality and service are always on par and being nationwide and long established they have recipes and service already set. That being said I stopped at sSteak ‘n Shake on my return journey from vacation. I choose the restaurant because it was super hot and the have styrofoam cups which stay cold way longer than the average cup. I went through the drive thru do I can’t attest to service inside but if it was anything like the drive thru than this location is top notch. From the moment the order taker spoke you got the impression that you made their day by stopping in. She exuded genuine happiness to speak with you. It was like your mother welcoming you home. It wasn’t the fake pleasant platitudes that those who have worked in the service sector have mastered. She really made my day and perked me up. This genuine warmth carried over to the window for payment and pickup of my food. That gentleman had the same air of warmth as my order taker. You could honestly see that his smile was real as it extended to his eyes. I wish this location was closer to me than the hours away it is as I would frequent them a lot just for that welcoming feeling. My cashier according to the receipt was Kathy and she was just wonderful. I don’t know the name of the gentleman at the window but they are definitely this locations winning team. They made my day!!! Worth a stop in to get that warm welcoming feeling.

I and a friend went to steak 'n shake last night. the drive thru can obviously not have 2 orders. no big thing, we just set it to 1 order. I have a double burger with only mayonnaise. I got my burger, opened it, and that's what I see, no flesh was not even on the bungalow. I don't like complaining or calling me business because I appreciate everything someone is doing today. but this is wrong for what this looks like and for as much as we have paid. both pattys on the double steakburger were soou thin and didn't even taste like meat. it literally reminded me of a crispy burnt piece cheese. it was terrible to say that I only ate that bread.