Chili's Grill Bar - Anderson

My wife and I normally like this location but we were there tonight and neither the food or the service was good. My wife ordered chicken and it was so tough she only ate a couple bites, she said the toast was the best thing on her plate. I ordered the big bacon ranch and it was so bad they took it off our bill. Service wise we waited an hour to get our food. Then we waited for our drinks to be refilled. Then we waited for our check Then we waited for them to take it. Then the pen didn't write.

Same as previous reviewer: walked in, it was 8:20pm and could see at least 30 empty tables….about 1 3 had plates and cups to be cleaned…, but we stood at the front for 5 minutes before an employee came to us. We had seen one waitress but we were not acknowledged by her. She said it would be 30 minutes, but offered no explanation. I asked if they were understaffed and she said, “we are always understaffed,” but didn’t apologize or offer us to be seated in the empty section of the restaurant. It appears they would seat people and serve them appetizers or drinks until food could be prepared, seeing as they close at midnight, but I suppose the manager of this one is doing well enough to turn away business. Just a strange encounter unlike any I’ve ever experienced at a restaurant, even through 2020 lockdowns!

We had to get our own napkins and silverware. We were charged for chips and salsa when it should have come with the meal. We should have only been charged for the queso. The server brought our bill up on the kiosk and we didn't get a copy of our bill to review only in our email when we got home. Worst service we have had.

The food was good, portion sizes were nice. I hate bread and butter pickles, which they put on the burgers, but that's my preference to make it a big burger. The atmosphere, well this old lady in a dress turned around in her seat to talk to the people behind her (big group) and flashed her Uniösen lol lol. Not the atmosphere you want to eat, but it was like a comedy show. Thanks Lady for the Giggles with my two sons.

Our ducks were really good. I liked the Mexican corn. The Chipotle Honey Chicken Stations had great taste. The queso skill was a little disappointing as it hardly came out warm and seemed mushy. I love their thin tortilla chips.