Little Caesars Pizza - Andalusia

I've never actually eaten there, but I have driven by. The place looks fantastic and has a wonderful aroma!

It's alarming that someone in her managerial role thinks it's appropriate for an employee to go directly from outside to the food preparation area without adequate handwashing. AJ even acknowledged that he didn’t see the need to wash his hands after our interaction. If I were in charge, he definitely would not be employed in a public dining establishment, since employee hygiene is essential for customer safety. The management here clearly does not prioritize customer welfare. Neither Samantha nor the assistant manager, Damien, offered any apologies or tried to make amends, which I found unacceptable after spending my money there. The only positive note was Kelly, the pregnant cashier, who was courteous and sincerely apologized for AJ’s behavior. In summary, this was the worst dining experience I've ever had, and I will certainly not be returning. To make matters worse, I even saw a fly buzzing around the restaurant—I have a picture as proof. I strongly recommend avoiding this location!

It was never truly present; it just gave the illusion of being so. The appearance and aroma are absolutely wonderful!

I never received my food, so after waiting about an hour, I decided to go to the store instead. However, the staff was helpful and polite, and they prepared my food fresh when I asked for it. I left feeling satisfied. Thank you, Little Caesars!

An employee named AJ came in from outside and said he had washed his hands next door, implying that it was sufficient. I informed him that, according to health standards, it wasn’t. Unfortunately, the operations manager agreed with him, which explains why AJ felt justified in his actions. When I questioned whether this was the policy of Servsafe or Little Caesars, she was unable to provide an answer. It’s alarming that an operations manager would think it’s acceptable for an employee to come inside and go straight to food preparation without proper hygiene practices. Her name is Samantha, and given her response, she should not hold that position. AJ openly stated that he didn’t care about washing his hands, and it was frustrating to deal with someone who doesn’t prioritize customer health and safety. If I were in charge, he would not be employed at a public restaurant, as customers should always come first. As a paying customer, this level of service is completely unacceptable. The operations manager and the assistant manager were both unfriendly, and while the young woman at the cash register was polite and apologized for AJ's behavior, neither manager offered an apology or attempted to resolve the situation. Kelly, the pregnant cashier, was the only one who was genuinely nice and apologized for the entire experience. Unfortunately, neither Samantha, the operations manager, nor Damien, the shift manager, took any responsibility. Overall, this was the worst dining experience I've ever had, and I will never spend another dime at this establishment. To top it all off, I noticed a fly in the heating cabinet, and I took a picture of it.