Wendy's - Anchorage

The absolute worst wendys to get the correct order from. They have the hardest time reading what goes in an order and giving customers the correct food, especially during the evening shift.

Baked potato ? yucky.The cashier behind counter could NOT get what I was ordering ? I pointed said 4xs bacon cheese burger, single patty. But of course that 's NOT what I got.

Having the cashier roll their eyes because I asked for straws with my meal doesn't sit well with me, especially after spending 60 dollars to feed my wife and children. I believe her name is Marian, an over weight African woman with a bad attitude. If you don't like serving customers, get out of the customer service business. Next time I'll just go to McDonald's if this is how Wendy's treats their customers. I will never eat their again.

Went through the drive-thru and they didn’t give us part of our order. We didn’t realize until too far down the road so decided to stop on the way back. We wanted a refund since we were no longer hungry. The manager hung up the phone when we were trying to explain to her. Went back to the drive-thru to talk to her but she refused to come to the window. She kept telling the young gentleman working the window that she wouldn’t give us the refund so we could either sit there or leave. When she finally came to the window she was rude. Refusing the refund, yelling, calling us names and racist. The whole experience was disgusting and abhorrent.

Gave me the wrong food for a delivery order in July. I had an adverse reaction to it. A manager named Natasha has contacted me twice about getting the charge removed from my credit card saying nobody knows how to do it. I pointed out that they were able to do that a few times prior. She said that the regional manager will swing by my apartment and reimburse me with a cash payment on Friday August 4th. They never showed up and it is now a week since Natasha told me that she would call before they would arrive.