Jack In The Box - Alameda

Open 24hrs, they are nice. Many a nights I would come here for my grillcheese munchie meals and soda fix. Sometimes you do have to deal with slower drivers ahead of you with their orders because they have just come out of the club or bar before covid, or a late night shift. I recently tried their mini tacos and they are great. Ask them to add nacho cheese if you can without being charged the extra $2.50 for the loaded tacos, the taco sauce and lettuce does not make it taste better, omit the two additions if needed. It's like eating nachos with some taco meat and who doesn't like nachos?

ALWAYS ON POINT. JACK HIS CREW ARE THERE ANY TIME YOU NEED EM, 24/7, NOT MAKING THAT ! TIL YOU ORDER IT BABAY

This review is for Jack in the Box 's Milk Tea which is offered for a limited time. We pulled up to the drive through around 8PM. On the big menu, we didn 't see the Milk Tea so when we asked if it was available in this location, the worker snapped, "Yeah, and what about IT? "The two milk tea flavors available are coffee milk tea regular milk tea. The beverages come in regular soda cups and instead of a big boba straw, we were given a soda straw and a spoon. Despite ordering the regular milk tea with boba, it tasted like there was coffee in there. It was similar/exactly like the Starbucks Vanilla Frappuccino in the glass bottles. Surprisingly the boba itself was really chewy! I 'm glad I got to try, but would not get again!

This and Carl's Jr. are probably my favorite. The Sourdough ham melt is great, and unlike most everywhere else, you can order it 24/7! Flavored Coke machine is amazing, and tge Chocolate overload cake is rge stuff of legend!

So I arrived at the Jack In the Box restaurant's drive-thru at 1257 Park St.on Saturday morning (11/4/2023 . I placed my order and proceeded to the pick up window. As I was preparing to pay with Apple Pay, the cashier (Latin manager slides the payment device over the drive-thru counter with cord dangling and turns his attention to preparing my order. I appreciate his attenton with my order but I am a 5'8 Asian male with short arms. I told him I can't reach that far but he resisted to not meet me halfway and hold the payment device out of the window to allow me to swipe my card. Now this has not been the only occasion but I've noticed him doing it over and over again at this location in the past. I mean I am the customer and I expect adequate customer service but for him to just drop the payment device with the extended cord attached expecting me to get out of my car to pay for my food is absurd. He didn't even acknowledge that I was struggling or reaching out as far as I could but still no reaction from him. Unfortunately I had to tell him that I could not reach the payment device. Also I feel my car was close enough to the window (within 2 ft. . In closing, I would rate my experience was awful in relation to the customer service from this employee. I didn't give in to his expectations for me to get out of my car to pay for my food so I left the premises .