Forbidden Palace - Adur

This place used to be good. Over priced for the quality of food you are getting it was way too greasy dripping with fat that I could not eat it, when questioned about price it was our prices have gone up.but on further investigation I was over charged to what it is on their printed menu and website ordering wher they add 20p for bag and 50p service charge on to a collection of already over price food. I will not be returning

Very disappointed. We booked an early table for 16:15 as we had children eating but when we arrived on time the guy said 'we aren 't ready for you come back in 20 mins ' which wasn 't a great start. We came back later as requested and noticed the price on the menu was more than the price on the website so that was another disappointment but not the end of the world. Started to order, we asked for the chicken curry to be less spicy but the boss said he couldn 't do that. This suggests the curry wasn 't cooked from fresh. We didn 't order huge amounts, 1 rice, 2 chowmein, chicken balls, spring rolls, satay, curry and garlic chicken and chips. The portions are significantly smaller than take away so it might sound like a lot but it wasn 't. It was certainly a reasonable amount for a family of 4. The children couldn 't finish their chowmein so we asked for 1 box for these but we were refused. The waitress said 'my boss says if everybody takes their leftovers we would lose out ' she also confirmed that it would all be thrown in the bin. We didn 't understand this at all because surely nobody wants to promote throwing perfectly good food in the bin. I understand that some people do take the mickey but we definitely hadn 't, it was literally 1 side plate of chowmein. I asked about 10 mins later saying 'look I 've paid for this food I just want to take the chowmein for the children so I 'd like one box please ' but this was refused again. We had already noticed the menu said service charge would be added, I asked for our bill minus service charge as we wouldn 't be paying it and the waitress said 'you have to ' which was funny. She said 'the boss says it 's automatically added on if you do all you can eat ' I explained that service charge is optional when the service warrants it but on this occasion it did not. She said she would go and ask the boss. We then waited 20 mins for the bill which didn 't have service charge but the waitress made out they had done us a favour by saying 'my boss says everyone has to pay service charge its normal and every other restaurant charges it ' we paid our bill and left with 2 handfuls of chowmein wrapped up in a serviette. Won 't be returning or recommending.

We have been dining at this restaurant for many years, but recently the quality of the food has significantly declined. The chicken balls contained wet chicken, the duck seemed to be boiled in a bag, and the salt and pepper ribs and prawns were burnt. Additionally, we witnessed a disturbing incident where a girl serving behind the counter was being bullied by a kitchen staff member, causing her to cry while her coworker laughed. Due to these experiences, we will no longer be dining at the Forbidden Palace or ordering takeout from there. This was a major disappointment.

The staff at this restaurant were extremely friendly, helpful, and courteous. I thoroughly enjoyed my meal, as the food was good. However, the cleanliness of the toilets left much to be desired. It always makes you question the cleanliness of the rest of the establishment. Additionally, there was a dirty brown mop in the Ladies' restroom.

We visited on a Monday evening and were the only ones there, so there was no atmosphere. The food was good overall, but they did forget one dish and we had to remind them. We have had better and worse Chinese food elsewhere.