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Bidra med feedbackThis is the most friendly restaurant. Caesar is very welcoming and another woman who said it was her restraunt. The waitress (Juanita, I think) was super sweet and informative about the menu. Free chips and salsa. Sweet tea was a little too sweet, and I'm a southern gal so that's saying something. I added a little water and was good. The food was delicious, fresh and hot. We will be back.
The restaurant staff were awesome. I told the owner/manager that, and I said how they operated like a finely tuned orchestra. He was really appreciative and took the time to tell me how he was blessed to have the staff he has. He told me how important El Chico is to him and how he started there at 15 and worked his way up to manager and owner. I could tell he really cares about his customers, the business and his employees. The food was really great. I had tacos and a beef enchilada with rice and beans and it was all perfectly cooked. I never had to ask for a refill. The wait staff, even in a busy environment, had eagle eyes, and they really hustled to get us everything we needed in a timely manner. I was super impressed. I live in Austin and my wife and I were visiting family in Abilene. If all of my family were to leave Abilene, El Chico would be reason enough to make the visit. Thank you for a great experience and your kindness.
I had not ate all day. Had cheese enchilada and beef burrito on special. Burrito was dry and bland. Enchilada was tough. Not easy to cut. Chicken tacos on appetizers were good. Youngest grandson got his cheese enchilada plate late as waitress forgot to turn in his order. When it came out it had chili sauce on it. Queso had been requested. Back to the kitchen . Comes back out correctly. By this time rest of family is through eating. On his second bite he looks up like he was going to throw up. He spit something into a napkin. He said there was something hard in that bite. He's done. Pushes his plate back. This child is ADHD with autism. An enchilada plate is the only plate of food he will eat where his food touches other food. Was very disappointed on this particular day as we have always enjoyed our food here.
The meat was dry and crumbly, the tortillas could not be cut because they broke apart. Nothing was fresh. It was too Spicy. Tasted like a frozen dinner from the grocery store. I ordered online and the delivery driver had to tell me that they did not have the dessert that I ordered. I will never eat at this restaurant /location again. This was the first and last.
If I could give zero stars, I would. We went to El Chico for lunch today. We were sat at a booth at 2:45. As we were looking at the menu others were sat and brought chips and drinks. By 3:00, we still had not had a server come to our table to take a drink order. Several other waiters came by and refused to make eye contact with our table. Since no one would look at us, instead of asking for someone to take our order we left. No one even noticed we left. We were not acknowledged or thanked for coming. Will most likely not return based on this experience since their are many other restaurants in Abilene that will serve customers.